Intro: Points and the Leaderboard
The DoubleDutch app includes a built-in leaderboard functionality that fosters engagement by encouraging your event attendees to compete for points. Attendees advance their position on the leaderboard by accumulating points with each check-in, comment, photo upload, etc.
The app is pre-loaded with default point values for all activities, but values can be adjusted to encourage specific types of actions you want at your event.
Attendees will see the point value for each action via a confirmation screen after they’ve completed an action in the app, and therefore will react to point value adjustments in order to stay ahead on the leaderboard.
Point values can be earned by attendees for completing the following actions:
- Status update
- Upload photo with a status update
- Tag an item in an update
- Receive a comment on your status update
- Completion of polls
- Completion of surveys
- Checkin to a session
- Rate & Review an item
- Like a status update
- Comment on a status update
- Upload a profile photo
Altering Points Values
Within the Gamification area of the Setup page in the DoubleDutch CMS you can customize the default point values your attendees will earn for completing action in the application. To edit the point value for any action, just click into the number and adjust to the point value up or down.
You can also adjust point values associated with individual list sections of the app in the Layout section of the CMS. These settings will override the point values in the Gamification setup for activity in this particular section of the app.
Reset/Clear Attendee Points
You may find times where it's appropriate to clear points for certain attendees. For example, you may want to clear points for event leadership that are very active in the app but shouldn't appear on the top of the leaderboard, or if you have attendees that are "spamming" just to gain points, or if you have contests running during your event and want to reset the whole leaderboard at certain times.
To reset points for an attendee or group of attendees, navigate to the Content tab in the CMS, and click on your 'Attendees' section.
Click into the box with the name or names of the attendees you wish to reset so their profile is highlighted blue.
From the actions drop-down menu, select 'Clear Points' to reset the points for the selected attendee(s) to zero.
Resetting points for attendees will not change any point values you've set in the CMS; it will simply clear earned points from a user profile.